Previously working links in mail now display as plain text

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Previously working links in mail now display as plain text

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Functionality

Platform: Windows XP client

Release: 8.5

Reproducible: Always

We have upgraded our servers and clients from 7.0.3 to 8.5.

Now, some mail messages which were previously received and included clickable url links, display these links as plain text. The user is forced to either forward or reply to the message, for the link to become clickable.

1. This seems to happen with mail coming from outside our site, which can be either automatically generated email or manually sent email.
2. Not all mail from outside our site has this problem though. Most mail from outside with links, display just fine - the links are clickable.

Nothing has changed about either our site with the exception of the upgrade. Our person docs have "Keep in senders' format" in the "Format preference for incoming mail".

Is anybody else having this problem or does anyone have any suggestions for resolution?

Feedback number WEBB7TYNCH created by ~Elizabeth Xanjipyskiader on 07/15/2009

Status: Open
Comments: